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Frequently Asked Questions

What is window film?

Window film, which some also called window tint, is a transparent plastic film or metallic laminate which is applied to glass windows. Window film is available in many different compositions with varying effects on the optical and mechanical properties of the underlying glass. Because it is applied to finished glass, it is easier to install and less expensive than chemically-altered specialty glass. 

You decide how transparent the window film will be. Window film comes in various designs, colors, and tints. Whatever your needs, we can accommodate your preference. It can be almost virtually clear or completely non-transparent. In most cases, when customers use window film for solar control needs, the film is designed to be optically clear and can be likened to the effects of wearing a really nice pair of sunglasses. Installed correctly, the window film becomes virtually unnoticeable.

You decide how dark or light you would like it be. You can choose a virtually clear, non-reflective window film such as one in the 3M™ Prestige Series or a darker version. It’s really entirely up to you.

No! Special care has gone into designing window films to be especially made to control heat, fade, and glare. They also add safety from broken glass. You won’t even notice that window film has been installed. Window film comes in a wide variety of shades. We are careful to help you choose the proper film type for your particular need.

There is a window film for virtually every kind of window or glass. Window film can be applied to patio doors, entry doors, skylights, large windows, small French window panes, or any other type of glass. It is also safe for tempered glass and dual pane windows.

Our service professionals at TriState Sun Control Window Films take special care to help you with the window film selection process. We make sure to pinpoint your needs and expectations and then recommend the right window films for your project. To help you decide, we also have a complete collection of samples for you to examine.

Our window film products are carefully installed by factory-trained installers. Theses talented specialists will treat your property or home with extreme care.

When you consider all the benefits of window film, it actually turns out to be very economical and is a great investment. When you compare our products and service to other companies, you will see that quality stands out and our customer service is second to none.

It depends on how many windows are to be done. In most cases, residential installations can be completed in one day. We recommend scheduling an appointment with one of our representatives. Our skilled team can help you understand all the time factors or[LC1]  your specific project and give you an estimated timeline for your installation.  [LC1]Should this be “for”?

Sometimes pets have learned to signal their owners by pawing at a glass door to be let out. The claws of large dog or the sharp claws on a house cat can indeed cause damage to the window film over time. We do have an invisible pet guard system that can be placed over any solar control window film that will help prevent damage.

Window film is designed to be a permanent installation. However, it can be removed without causing any damage to the window, even after being applied for years. This may be preferred if your home is being sold or you are leaving an office space.

With proper window film selection there is little threat to your windows, frames, or seals. We offer warranties against such things as thermal breakage and seal failures (when applicable). 

Window film reduces the amount of heat that is allowed to enter a home or office. When this is accomplished, you can better control the interior temperature and cut your air conditioning usage. 

Authorized window glass coating dealers are trained to install the materials. The materials are applied to the outside or inside of the glass, but more commonly to the interior. There are multiple steps to the process, from preparing the films to be applied to completing the process by removing excess water, trimming the edges, and ensuring that all materials have dried.

No. It is not advisable to install window films on your own. It requires trained professionals. 

As 3M™ states on its website, ultraviolet (UV) protection used in the adhesive system of window films will not last indefinitely. However, the window films should retain their UV deflecting ability for a long time. 

Usually the process takes about 30 days and at the most 45. After this period, most films have had the time to dry and cure. Small bubbles or a hazy-like appearance is normal and go away as the material dries.

Yes! By selecting a window film with a tint, you can cut down the amount of light coming through a window. Think of it as sunglasses for your windows. Tinted window film can create a more comfortable environment.

Absolutely, in fact that is one of the principal reasons homeowners purchase window film. Window film is designed to filter out the bad light and only allow the good light to enter your home or building.

3M™ window film is durable and made from very high-quality materials. Most applications last for many years.

Window films are designed to reduce the major causes of fading (ultraviolet light, visible light, and solar heat). By doing this, it can prolong the life of your furnishings, conceivably as much as two to five times.

Yes! Window film reduces the amount of solar energy passing through a window. This helps reduce the amount of heat transferred into a room through its windows. In some cases, window film can make a room 8-10 degrees cooler.

We can’t guarantee a dollar value, but based on customer feedback, we’ve learned that people love our window films and wouldn’t want to live without them. TriState Sun Control Window Films has very loyal customers, and they have used our services again and again. 

By reducing how much heat is allowed to enter a building or home, you can better control the interior temperature and cut your air conditioning usage. 

Yes, the film for each window or door is custom cut to fit the exact size of your window. This means we can fit nearly any size window or door without special seams, even for extremely large windows. Window film can safely be applied to any kind of window or door (single or double hung, casement, bay window, sliding patio doors, and storm windows). Some of our window films are better suited for certain types of windows. 

Yes, the correct window film products are safe to use on any modern day dual-pane window, even tempered windows or dual-pane windows with a LOW-E coating. It is best to consult a window film professional to ensure the proper window film is used. 

There are window films specifically designed to be applied to skylights. Skylights have their own unique challenges that need to be kept in mind when selecting a proper window film to use. Some may require external installation. Your TriState Sun Control Window Films specialist can explain more.

Yes. Since we custom cut the window film to  perfectly fit any window size, even triangular windows can be fit perfectly. So can circles, trapezoids, and hexagon shapes. You name it, we can do it!

Yes. Heat that comes through your windows increases your utility bill. 3M™ Window Film "reduces heat gain by up to 79 percent, which helps lower energy consumption."

While there is no solution that completely prevents fading, 3M™ Window Films get at the root causes of fading:  ultraviolet light, visible light, and solar heat. In turn, they preserve the condition of your furnishings for two to five times as long.

While there are many reasons, some of the main ones are reduced heating and cooling costs, improved worker and occupant comfort, better safety and security, and longer A/C life.

Wait 30 days after installation before cleaning. You can use household cleaning products, including ammonia-based solutions. However, do not use abrasive products, as they can scratch the surface of the film.

Warranty covers window films against such incidents as bubbling, peeling, cracking, crazing as well as discoloration. If the product is found defective, 3M™ and your authorized dealer will replace the film and perform an installation free of charge within the warranty period.